Meet Our Staff

**Tracy isn’t just the managing partner of Star Auto Group — he’s the driving force behind the brand, the backbone of the business, and the standard-bearer for excellence.** With a sharp eye for detail and an even sharper instinct for people, Tracy runs his stores with a rare blend of operational discipline and human connection. He’s as comfortable optimizing CRM strategies as he is shaking hands at a grand opening or championing local causes — from school booster clubs to community-wide initiatives. Tracy leads with conviction, cares with intention, and commands respect without ever having to ask for it. He holds his team accountable, expects nothing less than excellence, and backs it all with a faith-fueled, family-first mindset that’s reflected in every corner of the Star organization. **To work for Tracy is to level up.** **To work *with* him ~ That’s how you win.**

Mike Crain is the expert behind the pre-owned lineup — knowledgeable, dependable, and focused on getting the right vehicles into the right hands. As the Used Car Manager at Star Auto Group Big Spring, Mike takes pride in offering quality, reliable vehicles that customers can count on. He carefully selects and manages inventory to make sure the lot stays full of options that fit every lifestyle and need. Mike doesn’t just manage cars — he manages trust. From trade-ins to test drives, he ensures every vehicle on the lot meets the standards Star customers expect. His attention to detail, honest evaluations, and commitment to customer satisfaction make him a key part of why people keep coming back. Reliable cars. Honest guidance. And someone who truly knows what people are looking for — that’s Mike Crain.

Jeff Clements is the force behind the service lane — firm, fair, and focused on getting the job done right. As the Service Director for Star Auto Group, Jeff brings a no-nonsense leadership style that keeps things running efficiently, even when the bays are full and the phones won’t stop ringing. He’s a straight shooter who believes in accountability, clear communication, and doing right by the customer. When something goes wrong, Jeff doesn’t sugarcoat it — he addresses it, corrects it, and makes sure it doesn’t happen again. He expects his team to own their responsibilities, follow process, and deliver results — not excuses. Known for being solution-oriented and direct, Jeff has a deep understanding of both the technical and customer-facing sides of the business. He keeps the service department sharp, responsive, and ready — because in his world, there’s no room for guesswork. He’s not here for drama — he’s here to deliver.

When you need answers, help, or just someone who truly listens in the service department, Stacie Annapureddy is the one you want to talk to. As the Service Manager at Star Auto Group in Big Spring, Stacie is the go-to person who keeps everything running smoothly — and customers coming back. She’s known for her professionalism, clear communication, and genuine care for every person who walks through the door. Whether you’re in for routine maintenance or a major repair, Stacie makes sure you feel informed, supported, and taken care of from start to finish. She’s hands-on, detail-oriented, and always one step ahead — working with technicians, managing timelines, and making sure no customer ever feels like just a number. Smart, dependable, and customer-focused — Stacie Annapureddy sets the standard for service.

When you need the right part, fast and hassle-free, Billy Upshaw is your guy at Star Ford of Big Spring. As the Parts Manager, Billy is the expert behind the counter who makes sure everything runs like clockwork. Whether you're a technician needing something in the shop or a customer tackling a DIY repair, Billy is the one who tracks it down, gets it right, and keeps you moving. He knows the Ford lineup inside and out and takes pride in keeping the parts department well-stocked and well-organized. Known for his friendly attitude and no-nonsense efficiency, Billy doesn’t just know parts — he knows people. He’s approachable, honest, and always ready to help you find exactly what you need, with the kind of customer service that keeps folks coming back. Dependable, knowledgeable, and ready to help — that’s Billy Upshaw.

When you think of Star Auto Group in Big Spring, chances are, you think of Tabitha Clark. As the Public Relations Director, Tabitha isn’t just behind the brand — she is the brand. Known throughout the Big Spring community, she’s the warm, welcoming face at events, the voice behind the scenes promoting local partnerships, and the heart of Star’s community outreach. Her passion for people and dedication to service make her one of the most recognizable and respected figures in the area. Married to Jeremy Clark, Finance Manager at Star Ford, Tabitha brings both personal and professional commitment to the Star name. She’s deeply involved in local initiatives, school programs, and charity events, always showing up and giving back — not because she has to, but because it’s who she is. When the community sees Tabitha, they see Star — approachable, supportive, and proud to be part of Big Spring.